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 We are a charitable organization.
Your purchase supports mental health research, education and services for children and families.

Return Policy

At Colorful Kids World we strive to maintain 100% customer satisfaction. Relationships with our customers are important to us.  If there are ever any issues or concerns please contact us at 805-563-3438 or info@colorfulchildhood.com and we will do our best to resolve the situation.

  • We accept returns for exchange or refund within 30 calendar days from delivery of the product.
  • After 30 calendar days, we will offer an exchange or store credit only.
  • Please contact us to receive return authorization.
  • Original packing slip must accompany returns.
  • Items must be in new, unaltered and unused condition, without showing signs of wear or damage in any way. Refunds are contingent upon inspection of item(s) once we receive it.
  • There are no returns or exchanges on special order or customized products. This includes but not limited to personalized wall murals, growth charts, stepstools and any other product that has been personalized in anyway.
  • Some of the over-sized items, such as large furniture, are not returnable. Please contact our customer service department at 805-563-3438 or info@colorfulchildhood.com if you need more information about specific items.
  • In the unlikely event that an item is received damaged or incorrectly shipped, please contact us immediately to receive a replacement, refund or a store credit.
  • Customer is responsible for all shipping costs if we are not at fault. We will refund the cost of the product, but cannot refund shipping charges. If the item had free shipping or shipping included with the purchase price, the actual cost of shipping will be deducted from your refund.

Return Process:

  • Contact us at 805-563-3438 or info@colorfulchildhood.com to get return authorization.
  • Ship the item back to:
    Colorful Childhood LLC, 148 Aero Camino, Unit B, Goleta, CA 93117
  • We receive the product and verify it is in new, unaltered and unused condition
  • We confirm return by contacting you via e-mail and apply a refund (minus shipping costs) to your credit card