At Colorful Kids World we strive to maintain 100% customer satisfaction. Relationships
with our customers are important to us. If there are ever any issues or
concerns please contact us at 805-563-3438 or firstname.lastname@example.org and we will do our best to resolve the situation.
- We accept returns for exchange or refund within 30 calendar days from delivery of the product.
- After 30 calendar days, we will offer an exchange or store credit only.
- Please contact us to receive return authorization.
Original packing slip must accompany returns.
Items must be in new, unaltered and unused condition, without showing signs of wear or damage in any way. Refunds are contingent upon inspection of item(s) once we receive it.
There are no returns or exchanges on special order or customized products. This includes but not
limited to personalized wall murals, growth charts, stepstools and any other
product that has been personalized in anyway.
- Some of
the over-sized items, such as large furniture, are not returnable. Please contact our customer
service department at 805-563-3438 or email@example.com if you need more information about specific items.
In the unlikely event that an item is received damaged or
incorrectly shipped, please contact us immediately to receive a replacement, refund
or a store credit.
Customer is responsible for all shipping costs if we are not at fault. We will refund the cost of the product, but cannot refund shipping charges. If the item had free
shipping or shipping included with the purchase price, the actual cost
of shipping will be deducted from your refund.
- Contact us at 805-563-3438 or firstname.lastname@example.org to get return authorization.
- Ship the item back to:
Colorful Childhood LLC, 148 Aero Camino, Unit B, Goleta, CA 93117
- We receive the product and verify it is in new, unaltered and unused condition
- We confirm return by contacting you via e-mail and apply a refund (minus shipping costs) to your credit card